Pricing

Transparent pricing. Everything in one place

Four parts, no hidden layers: a one-time implementation, a monthly membership, usage-based communication, and — only if you want more opportunities — qualified leads.

Step 1 — Implementation

Sales & Marketing Infrastructure Implementation

$2,500one-time

We don't hand you an empty CRM.We configure Louma around the way your business actually generates, manages and closes opportunities — then train your team on it.

Includes 2 live training sessions, onboarding and go-live support. Typical timeline: 2–4 weeks.

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What we configure

  • Louma setup & CRM configuration
  • Custom pipelines & opportunity stages
  • Custom fields, tags & segmentation
  • Users, roles, permissions & sales team setup
  • Lead routing & round-robin assignment
  • Team calendars & booking pages
  • Calling, SMS, email & WhatsApp configuration
  • Forms & lead capture
  • Dashboards & reporting
  • Automations, workflows, nurturing & lead qualification
  • Google Ads initial setup & conversion tracking
  • Integrations & data import
  • Onboarding + 2 live training sessions

Step 2 — Monthly membership

Choose the level of service your sales operation needs

Every membership includes the full platform. Tiers differ in how much we do for you — automation build-out, Google Ads management, optimisation and support — not in features we withhold.

Starter

For small businesses that want to centralise leads, conversations and sales.

$299/month

Start with Louma

Includes

  • Full CRM, contacts & lead management
  • Pipeline & opportunities
  • Unified inbox: email, SMS, calling
  • WhatsApp integration capability
  • Calendar & appointments
  • Forms & core automations
  • Tasks, dashboards & mobile access
  • Technical support

Scale

For larger teams, higher lead volumes and more complex operations.

$999/month

Talk to Sales

Everything in Growth, plus

  • Higher operational capacity & advanced customisation
  • Multiple sales operations & multi-team workflows
  • Advanced team configuration & reporting requirements
  • Complex automation architecture & custom acquisition workflows
  • Advanced database operations
  • Priority implementation requests & dedicated optimisation reviews
  • Strategic monthly review & enhanced support

All memberships are billed monthly in USD. Implementation is required for new accounts. Communication usage is billed separately (below).

Step 3 — Communication usage

Pay for what your team actually sends

Communication is usage-based and shown separately so you can see exactly where the cost goes. Most teams spend far less on this than they did on separate calling, texting and email tools.

Calls$50per 1,000 minutes
SMS$80per 1,000 SMS
Email$80per 10,000 emails
WhatsApp$20per connected number / month

Additional carrier, provider or platform charges may apply where applicable — for example, per-message WhatsApp conversation fees set by Meta, or international calling rates. Business numbers are provisioned per country; we confirm availability and any number fees during scoping.

Google Ads management

Advertising spend is not included

Growth and Scale memberships include managed Google Ads: campaign setup, keyword research, campaign architecture, conversion tracking, search-term analysis, negative keywords, ongoing optimisation and performance monitoring — all attributed back to leads and revenue in your Louma CRM.

You pay Google directly for media spend, at whatever budget you choose. Louma's fee covers the management, not the ads.

What "managed" means in practice: we build and run the campaigns, connect every click to the lead it produced, and adjust based on which keywords generate appointments and customers — not just cheap clicks. You keep full ownership of your Google Ads account.

Step 4 — Grow (optional)

Qualified leads, starting at $25 each

A separate, optional service for businesses that want more opportunities in the pipeline. We define targeting with you, build and enrich a prospect database, run outreach, and qualify responses. You're billed only for prospects who meet the qualification criteria agreed before launch.

Pricing varies by industry, geography, target customer, lead value, qualification requirements, campaign difficulty and channel. $25 is the starting rate, not a universal price.

Get Qualified Leads
Example qualified-lead packages at the starting rate
Example at the starting rateInvestment
100 qualified leadsStarting from $2,500
200 qualified leadsStarting from $5,000
500 qualified leadsStarting from $12,500

Volumes depend on targeting and market. Quantities and pricing are agreed before any campaign launches.

Pricing questions

What does a typical first year cost?

For a Growth membership: $2,500 implementation plus $500 × 12 months = $8,500, plus communication usage (often $50–$200 per month for a small team) and any Google Ads media spend you choose to run. Qualified leads are optional and quoted separately.

Is there a contract?

Memberships are billed monthly. Implementation is a one-time fee for new accounts. Qualified-lead campaigns are scoped and agreed individually, including qualification criteria and target volumes, before launch.

Do higher tiers unlock features that Starter can't use?

No. We deliberately don't lock core software behind tiers. Every membership includes the full platform. Growth and Scale add service: we build and manage more of your automations, run your Google Ads, optimise the system continuously and support larger, more complex teams.

Is training included?

Yes. Implementation includes two live training sessions for your team, plus onboarding support. Ongoing support depends on your membership level.

What counts as a Qualified Lead?

A database contact is not a qualified lead. A prospect becomes billable only when it meets criteria agreed with you before launch — for example a positive response, a request for pricing or a quotation, a completed qualification form, a callback request, or a booked meeting. Cold or unresponsive contacts are never billed.

Can Louma manage my Google Ads?

Yes, on Growth and Scale memberships. Campaign setup, keyword research, conversion tracking, negative keywords, optimisation and monitoring are included; media spend is paid by you directly to Google.

Can I integrate Louma with tools I already use?

Louma connects to Google Ads, Meta lead forms, Google and Outlook calendars, WhatsApp Business, common payment and form tools, and supports webhooks and Zapier-style connections for most other systems. If a specific integration is critical, tell us during scoping and we'll confirm it before you commit.

See how Louma would work for your business

Book a 30-minute demo. We'll walk through your lead sources, your sales process and exactly what Louma would automate for you.